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Services & Support

Professional delivery and localized services for our global customers

Services

Full-scenario support across delivery, residential, C&I, utility, partners and dealers.

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Delivery & Service Network

Global rapid delivery and localized service network.

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Residential Support

Product consultation, installation and after-sales for residential PV / storage systems.

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C&I Support

Design and delivery support for commercial & industrial rooftop PV and storage projects.

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Utility Support

Engineering services for utility-scale ground PV and storage stations.

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Service Partners

Training, technical support and spare-parts supply for service partners.

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Dealer Support

Marketing, training and sales-incentive programs for channel partners.

OUR SERVICE PROCESS

Integrated Solar & Energy Storage System Solutions — From Design to Commissioning

01
24-48 Hours

Request &
Engineering Alignment

We review your project CAD drawings, electrical single-line diagrams, or load requirements. Leveraging 12+ years of hands-on EPC experience, we optimize component compatibility to prevent field installation mismatches.

02
Free Assessment

Tailored Package
Technical Proposal

Instead of single products, we design a fully integrated system package: Tier 1 PV Modules + Matched Inverters + Pre-wired AC/DC Distribution Cabinets + Step-up Transformers + Customized Mounting Structures.

03
Your Chinese Inspector

Stringent Joint QC
& Factory Inspection

As your dedicated technical representative in China, we conduct strict quality control. We perform on-site factory inspections, supervise testing of transformers/cabinets, and ensure all flash test reports match standards before leaving the factory.

04
Minimize Shipping Friction

Consolidated Packing
& Logistics

We coordinate cross-factory logistics to consolidate all equipment (modules, structures, cables, electrical cabinets) into unified containers at the port. One single shipment, one bill of lading (B/L), saving your sea freight and simplifying local customs clearance.

05
Long-term Reliability

Remote Engineering
Support & After-Sales

We provide comprehensive English installation manuals, wiring diagrams, and remote video technical support for your local engineering team during commissioning. Factory warranties are fully backed and managed directly by us.

12+ Years EPC ExperienceGlobal Project DeliveryFull Technical Accountability

We are not product brokers. We are your System Integration Partner in China.

Resources

Product materials, case studies, FAQs and warranty lookup.

Downloads

Product datasheets, installation manuals and certification documents.

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Case Studies

Showcase of global project case studies.

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FAQ

Common questions on product selection, installation and O&M.

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Warranty Lookup

Enter a serial number to check warranty status.

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